Last Updated: September 15, 2026
 

This Privacy Policy (“Policy”) explains how The Holistic Fertility Clinic (“Company,” “we,” “us,” or “our”) collects, uses, protects, and shares information when you visit https://www.holisticfertilityclinic.co use our products or services, communicate with us, or otherwise interact with us (collectively, the “Services”).
 

By using our Services, you acknowledge the practices described in this Policy. We may update this Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
 

INFORMATION WE COLLECT
 

Depending on how you interact with us, we may collect:
 

• Your name, email address, phone number, and other contact information;
• Information you provide when purchasing or using our Services;
• Health, fertility, laboratory, wellness, and other information you voluntarily provide to us in connection with our Services;
• Payment and billing information, which may be processed by third-party payment providers;
• IP address, browser type, device information, and other technical information;
• Information about how you use and interact with our Website and Services; and
• Any other information you voluntarily provide to us.

HOW WE USE YOUR INFORMATION
 

We may use information we collect to:
 

• Provide and administer our Services;
• Communicate with you regarding your care, account, purchases, appointments, and inquiries;
• Process payments and transactions;
• Provide customer support;
• Maintain and improve our Website and Services;
• Understand how our Services are used;
• Send administrative, educational, or marketing communications where permitted;
• Conduct surveys, research, or similar activities;
• Protect the security and integrity of our Services;
• Comply with applicable laws, regulations, and legal obligations; and
• Carry out other purposes disclosed to you at the time information is collected or with your consent.

HEALTH INFORMATION
 

Information you provide to us about your health, fertility, laboratory results, or wellness may be considered sensitive information. We use such information to provide the Services you request and for the other purposes described in this Policy or as otherwise permitted or required by applicable law.
 

We take reasonable measures to protect information provided through our Services. However, no electronic transmission or storage system can be guaranteed to be completely secure.
 

HOW WE SHARE YOUR INFORMATION
 

We may share information as reasonably necessary to operate our business and provide our Services, including with:
 

• Service providers who assist us with payment processing, scheduling, communications, technology, hosting, analytics, or other business functions;
• Contractors or representatives who assist us in providing Services;
• Legal, regulatory, or governmental authorities when required or permitted by law;
• Professional advisors, such as attorneys, accountants, or insurers;
• A successor entity in connection with a merger, acquisition, sale, or other business transaction; and
• Other parties when you provide authorization or consent.

We do not sell your personal information.
 

CASE STUDIES AND EDUCATIONAL CONTENT
 

With your authorization, we may use de-identified and anonymous information from your experience or case for educational, informational, marketing, and promotional purposes, including on social media, our Website, email, presentations, and other public-facing content.

This may include general information about your fertility history, testing, health information, care approach, progress, and outcomes. We will not intentionally publish your name, contact information, photograph, or other direct identifying information as part of an anonymous case study without separate written authorization. You understand that we cannot guarantee that others will not recognize or infer your identity based on information included in an anonymous case study.
 

DATA SECURITY
 

We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
 

DATA RETENTION
 

We retain personal information for as long as reasonably necessary to provide our Services, fulfill the purposes described in this Policy, maintain appropriate business and legal records, or comply with applicable legal obligations.
 

COOKIES AND TRACKING TECHNOLOGIES
 

Our Website may use cookies and similar technologies to:
 

• Operate and improve the Website;
• Remember preferences;
• Understand Website traffic and usage;
• Analyze performance; and
• Support advertising or marketing activities where permitted.

You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect the functionality of the Website.
 

We may use third-party analytics or advertising services that collect information about your use of our Website. These providers may use cookies or similar technologies in accordance with their own privacy policies.
 

THIRD-PARTY WEBSITES AND SERVICES
 

Our Website or Services may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of third parties.

Your use of third-party services is governed by the applicable third party’s privacy policy and terms.
 

COMMUNICATIONS
 

We may communicate with you through email, telephone, text message, secure messaging platforms, or other communication methods in connection with our Services.
 

You may opt out of certain marketing communications by following the unsubscribe instructions provided in those communications. You may continue to receive necessary administrative or service-related communications.
 

YOUR RIGHTS AND CHOICES
 

Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to:
 

• Request access to information we hold about you;
• Request correction of inaccurate information;
• Request deletion of information, subject to applicable legal requirements;
• Withdraw consent where processing is based on consent;
• Request a copy or portability of certain information; and
• Opt out of certain marketing communications.

To exercise applicable rights or ask questions about your information, contact us at:

[email protected] We may need to verify your identity before fulfilling certain requests.
 

INTERNATIONAL DATA TRANSFERS
 

If you access our Services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where we or our service providers operate.
 

CHILDREN'S PRIVACY
 

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.
 

CHANGES TO THIS POLICY
 

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this Policy. Your continued use of our Services after an updated Policy is posted constitutes your acknowledgment of the updated Policy to the extent permitted by law.
 

CONTACT US
 

If you have questions about this Privacy Policy or our privacy practices, please contact:
 

The Holistic Fertility Clinic
Email: [email protected]
Website: https://www.holisticfertilityclinic.co